Privacy Policy – Ermias
Effective Date: July 18, 2025
Last Updated: July 18, 2025
Ermias (“Ermias,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, disclose, and securely store your personal information when you use our website, interact with customer service, engage on social media, or otherwise use our services (“Services”).
By using our Services or providing your personal information, you consent to the processing practices described here. If you do not agree, please do not use our Services.
1. Information We Collect
We collect the following categories of personal information:
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Contact Information: name, email address, shipping and billing addresses, phone number.
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Identifiers: usernames, IP address, digital identifiers.
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Payment Data: credit card number, expiration date, CVV, billing details.
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Purchase History: items purchased, returns, order history.
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Usage Data: browsing behavior, cookies, device and network information.
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Geolocation Data: approximate location from IP address.
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Profile Data / Inferences: preferences and interests derived from your data.
2. How We Collect Information
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Directly from You: when you create an account, checkout, sign up for emails, or contact support.
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Automatically: via cookies, analytics tools, and log files when you browse our website.
3. Purpose of Collection
We may use your data to:
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Provide and manage products and services.
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Process orders and payments.
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Communicate with you and provide customer support.
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Improve our website and understand user behavior.
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Send updates, offers, or marketing communications (with opt‑out options).
4. Sharing Your Information
We may share your personal data with:
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Service Providers (e.g., payment processors, fulfillment partners).
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Professional Advisors (e.g., legal or accounting consultants).
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Affiliates and subsidiaries.
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Analytics and Marketing Providers to improve our services.
We do not sell your personal information.
5. Retention of Information
We retain personal data as needed for the purposes stated above, in accordance with legal, tax, and regulatory requirements.
6. Links to Other Sites
Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting personal information.
7. Security
We use appropriate security measures to protect your personal data, including encryption and secure servers. However, no method is 100% secure, and we encourage you to use care when sharing online.
8. Children’s Privacy
Our website is not intended for individuals under 13 years of age. We do not knowingly collect personal data from children.
9. Marketing Communications
You can unsubscribe from marketing emails by clicking the unsubscribe link in the email or contacting us at info@ermias.eu. Note that you will still receive service-related emails (e.g., order confirmations).
10. European Union / Netherlands Residents
If you are located in The Netherlands or elsewhere in the European Union, the General Data Protection Regulation (GDPR) applies. You have the right to:
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Access your personal data
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Correct inaccurate or incomplete data
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Request erasure (“right to be forgotten”)
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Restrict or object to processing
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Data portability
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Withdraw consent at any time
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Lodge a complaint with the Autoriteit Persoonsgegevens (Dutch Data Protection Authority)
Data Controller: Ermias, [Your Company Address], The Netherlands
Contact: info@ermias.eu
We rely on lawful bases under Article 6 of the GDPR to collect and process personal data, including performance of a contract, legal obligations, consent, and legitimate interests.
11. International Transfers
We may transfer your data to countries outside the EEA. In such cases, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with an updated “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights under GDPR, please contact us: